These Terms of Service (“Terms”) govern your use of the Ortega Cottage Dentistry website, online forms, appointment request tools, communications, and related services. By using this website or communicating with our office, you agree to these Terms and all applicable laws.

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1. Use of This Website

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This website is provided for general informational and communication purposes. You may use it to learn about our practice, request appointments, contact our office, and access related resources.

You agree to use this website only for lawful purposes and in a way that does not damage, disrupt, or interfere with the website or another person’s use of it.

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2. No Medical or Dental Advice

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Content on this website is provided for general educational and informational purposes only. It is not a substitute for professional dental advice, diagnosis, or treatment.

You should not rely on website content as a replacement for care from a licensed dental professional. If you are experiencing pain, swelling, trauma, or another urgent issue, contact our office directly or seek immediate medical attention as appropriate.

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3. Appointment Requests and Communications

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Submitting a form, sending a message, or requesting an appointment through this website does not guarantee that an appointment has been scheduled. Your appointment is not confirmed until you receive confirmation from our office.

You agree to provide accurate and current contact information so we can respond to your request appropriately.

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4. SMS and Communication Consent

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If you provide your mobile number and opt in to text communications, you may receive messages related to:

• Appointment reminders
• Scheduling updates
• Treatment follow-up
• Office notifications
• Promotional messages, only if you have specifically agreed to receive them

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office directly.

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5. Patient Responsibility

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Patients are responsible for providing accurate personal, contact, and health information, arriving on time for appointments, following office instructions, and notifying our office of relevant changes to contact details or medical history.

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6. Payment and Insurance

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Payment is due for services rendered according to the policies of Ortega Cottage Dentistry. If insurance is used, coverage estimates are not guarantees of payment. Patients remain responsible for any balance not covered by insurance.

Co-payments, deductibles, and other out-of-pocket amounts may be due at the time of service.

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7. Appointment Cancellation Policy

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If you need to cancel or reschedule an appointment, we ask that you provide at least 24 hours’ notice whenever possible. Late cancellations or missed appointments may result in a fee or affect future scheduling availability.

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8. Intellectual Property

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All content on this website, including text, graphics, logos, images, layouts, and design elements, is owned by or licensed to Ortega Cottage Dentistry unless otherwise stated. You may not copy, reproduce, distribute, modify, or reuse website content without prior written permission, except for personal, non-commercial use where permitted by law.

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9. Third-Party Links

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This website may contain links to third-party websites or tools, including maps, scheduling platforms, social media pages, payment providers, or other external resources. These third-party websites are not under our control, and Ortega Cottage Dentistry is not responsible for their content, availability, privacy practices, or terms.

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10. Prohibited Use

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You may not use this website to:

• Violate any applicable law or regulation
• Transmit harmful, unlawful, abusive, or misleading content
• Attempt unauthorized access to website systems or data
• Interfere with website performance or security
• Collect information from other users without consent

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11. Privacy

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Your use of this website is also subject to our Privacy Policy. Ortega Cottage Dentistry is committed to protecting patient information and handling personal information in accordance with applicable privacy requirements.

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12. Limitation of Liability

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To the fullest extent permitted by law, Ortega Cottage Dentistry is not liable for damages arising from:

• Use of or inability to use this website
• Delays or failures in website performance
• Technical interruptions
• Reliance on website content
• Delays or failures in communications, including SMS or form submissions

Nothing in these Terms limits rights that cannot legally be excluded.

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13. Changes to These Terms

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We may update these Terms from time to time to reflect changes in our website, services, practices, or legal requirements. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

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14. Governing Law

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These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, and by applicable federal law.

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15. Contact Us

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If you have questions about these Terms of Service, please contact:

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Ortega Cottage Dentistry
27382 Calle Arroyo, San Juan Capistrano, CA, 92675

(949) 749-2868‍